So you’re contemplating using the Baldrige management framework at your organization—now what?

How do you build buy-in from management and employees? What about the skeptics? When should you apply (or re-apply) to Baldrige or a state-level program like Wisconsin Forward Award? What type of investment is really involved? What do you do with the feedback report? How does a Baldrige-winning organization keep the quest for excellence alive?"

These are just some of the questions weighing on organizations embarking on, embracing or celebrating a performance excellence journey.

Hear candid responses from leaders of three area organizations each at different stages of the process — Tom Mosgaller, Vice President of Organizational Development & Human Resources at Marshall Erdman and Associates; Martin Preizler, CEO of Physicians Plus Insurance Corporation; and Sandra Anderson, President of St. Clare’s Hospital and Health Services. Liz Menzer, WFA Executive Director, will moderate the panel.